To the best of my knowledge, I have never had an unhappy customer, and I intend to maintain that standard of customer service.
Towards that end, I am willing to work with you to make sure there are no hidden "surprises" or disappointments with your purchase.
If you are interested in a piece but are unclear about some aspect of it, let me know - I'd be happy to send you additional pictures and answer any questions you might have.
If you are buying something for someone else, but aren't sure about their taste, you can purchase freely knowing that I will gladly exchange it if that is their preference. However I ask that they contact me within 48hr. of receiving it, and you will need to cover the postage involved. Or, if you prefer, you can purchase a custom gift code for them.
If you purchase something and are unhappy with it for any reason, contact me and I will endeavor to make it right or refund you.
I have built my business on good word of mouth. I will do all I can to ensure that you are fully satisfied with your purchase.
Shipping is $4 in the continental US. I will mail your item USPS within 3 business days of your order unless I let you know otherwise. I have not had any problems with this, but you may request and pay for additional insurance or another method of delivery if you let me know in advance. I will follow up with an email to make sure it has arrived safely, and that you are fully satisfied with it.
What customers have to say:
Hi Deb, We saw you last night at the Art Crawl in St Cloud. I was very impressed with the quality and value of the jewelry that you make... ~ Janet
Thank you so much for re-creating a new necklace and earrings for me. Looks wonderful and can't wait to wear! ~Alice
Hi Deb, I just wanted to tell you I bought 2 necklaces and earrings of yours from Gypsy Lea's this last weekend. I am so in love with them! I look forward to see more of your new creations here. :) ~Theresa
Just checked your website. You've done it again with some great new pieces that caught my attention. ~Alice
I love the work you do, and its so nice to have a one of a kind piece. ~Pamela
She LOVED it; what fun it was to see her discovering the details of it. (referring to a custom order for a friend) ~Nora
The necklace and earrings arrived. They are WONDERFUL. I will be very proud to wear them. ~Dee
They are both more beautiful than I expected! Thank you so much! ~Liz
Deb, I got the earrings today and they're beautiful! Thank you so much; I'll be coming back for more! ~Kathy
Oh my goodness!!! They are FABULOUS!!!!! You are so talented! =) ~Melissa
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